There are stupid people on this earth. There are, in fact, many many many stupid people on this planet. We all have to deal with them every day. We have to talk to them, have to forgive their stupidity and have to make allowances for it. This might sound condescending. Maybe it is. I don’t claim to be a great brain or gifted or super-smart. All I claim to have are ears through which I actually try to understand what is being said around me or to me.

Some people do not use their ears very well. They can hear alright, but they use their hearing selectively and half the time decide to ignore what is being said and not let it travel to their brains properly. In my line of work, customer service, I get to talk to people like this on a daily basis. Like a certain mistress who almost made me  cry out of frustration today.

She kept asking the same question about her card, and the second I tried to explain, she dismissed everything I said and told me that the company are thieves and then proceeded to once again tell me all she wanted was an answer to her question. My stomach is still hurting from my pointless half hour conversation with her.