ice cream

A Small and Rewarding Moment

I used to work at T.N.S. International, a survey company. It wasn’t fun. I got hung up on, I got yelled at, I had to deal with elderly men and women who didn’t understand the questions and hung up in the middle of conversations, I got to hear tirades about the questions I asked and their irrelevance. The single, and only, interesting survey I ever conducted was one that had to do with the elections for Prime Minister which had been counted and the results announced the night before.

Just now, I got a call from another survey company – Shiluv. I’ve heard of it before and I know that it was based pretty near where I used to work. The man on the line asked if I could please answer a few questions in regards to many different subjects, and he promised – lying through his teeth – that it would be interesting for me. It wasn’t, since it dealt with a TV show I don’t watch, cigarettes, and ice-cream. There was a little bit of interest when I got to diss the Israeli army by saying I believe it was 10 (“How corrupt is the Israeli army, from 1 to 10?). Other than that, the survey itself didn’t give me kicks.

At the end of every survey, there are questions that are “purely for statistical purposes,” as I remember saying so often – age, family status, income, health insurance etc. When I finished answering the questions quickly and succinctly, I asked again what survey firm my friendly caller was from. He told me, and I revealed the fact that I’d worked at another one.

And there, right there, was my small and rewarding moment. I could hear him smile through the phone as he said “Ah! That’s why you answered so well and quickly! You know how it is here!” and I told him that I hoped he’d have an easy day and that he wouldn’t get hung-up on too many times and he wished me a happy new year.

I remember being so happy when someone helped make my horrible job just a little bit easier, and it’s fun being able to return the favor by giving this guy another check-mark to add to his number-of-surveys-an-hour page as well as an easy and quick five minutes that I know are more fun than dialing number after number and getting angry responses in return.

It’s the little things that make a day, or an hour or a minute, just a little bit more special.

Dora’s Birthday [Part I]

It was Dora’s birthday, and everything seemed to be going wrong.
When she woke up in the morning and walked to the bathroom, she stubbed her toe and it really hurt. Her mother tried to find some ice for it, but the ice-box was empty, and so she made Dora hold a cold can of beans on her toe instead. Dora pointed out, as she held the can, that it was leaking. Her mother said a bad word, apologized, and got a cloth and some soap to clean up the bean-juice from the floor.
Later, after Dora had had breakfast – with her toe still throbbing – her father came into the room and said “Happy birthday, Dora-Dear! Seven is huge.” He lifted her into the air and kissed both her cheeks. When he put her back down on the floor, though, she slipped on the wet area where her mother had washed and fell right down on her butt. That hurt too.
It was a school day, and Dora was looking forward to having everyone sing to her and lift her up on a chair. She skipped upstairs even though her behind still ached and her toe felt swollen. She was about to put on her favorite pair of red shoes with blue stripes on them, when she saw her dog, Brownie, look at her guiltily from the doorway. Dora knew that look. She peered into her shoes, and sure enough, Brownie had left a big puddle of puke in one of them. Dora yelled at Brownie, who got scared and ran away. She regretted it afterwards, but it was getting late, so she put on her second favorite pair of shoes [white with green polka-dots] and went downstairs where her parents were waiting to drive her to school. She stuck her tongue out at Brownie, who was sulking underneath the coffee-table, as she went out the front door.
At school, things seemed to be looking up; all her friends wished her a happy birthday, and Mrs. Peterson, the first grade teacher, smiled warmly and promised that Dora would get an extra chocolate chip cookie for dessert at lunch-time. But then, at lunch-time, the dessert wasn’t chocolate chip cookies after all – it was vanilla ice-cream, which Dora detested, so she didn’t end up getting any dessert at all.
When Dora got home from school, she found Brownie hiding under her bed. She lured her out with soft cooing noises and stroked her, saying she was a bad dog for puking in her shoe but she she loved her anyway. Then it was time for Dora to leave again with her parents. They were all going to Dora’s grandparents house for a nice dinner, a yummy cake, and what Dora was looking forward to most: presents!
Dora was sure things were finally going to go well now. After all, what more could go wrong? She’d had her toe hurting in her shoes all morning, her butt was still feeling very bumped from the fall, her shoes weren’t as comfy as the ones she really liked, and she hadn’t had anything sweet at all today! But now things would be fine, because things were always fine at Grandma and Grandpa’s house.