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A Small and Rewarding Moment

I used to work at T.N.S. International, a survey company. It wasn’t fun. I got hung up on, I got yelled at, I had to deal with elderly men and women who didn’t understand the questions and hung up in the middle of conversations, I got to hear tirades about the questions I asked and their irrelevance. The single, and only, interesting survey I ever conducted was one that had to do with the elections for Prime Minister which had been counted and the results announced the night before.

Just now, I got a call from another survey company – Shiluv. I’ve heard of it before and I know that it was based pretty near where I used to work. The man on the line asked if I could please answer a few questions in regards to many different subjects, and he promised – lying through his teeth – that it would be interesting for me. It wasn’t, since it dealt with a TV show I don’t watch, cigarettes, and ice-cream. There was a little bit of interest when I got to diss the Israeli army by saying I believe it was 10 (“How corrupt is the Israeli army, from 1 to 10?). Other than that, the survey itself didn’t give me kicks.

At the end of every survey, there are questions that are “purely for statistical purposes,” as I remember saying so often – age, family status, income, health insurance etc. When I finished answering the questions quickly and succinctly, I asked again what survey firm my friendly caller was from. He told me, and I revealed the fact that I’d worked at another one.

And there, right there, was my small and rewarding moment. I could hear him smile through the phone as he said “Ah! That’s why you answered so well and quickly! You know how it is here!” and I told him that I hoped he’d have an easy day and that he wouldn’t get hung-up on too many times and he wished me a happy new year.

I remember being so happy when someone helped make my horrible job just a little bit easier, and it’s fun being able to return the favor by giving this guy another check-mark to add to his number-of-surveys-an-hour page as well as an easy and quick five minutes that I know are more fun than dialing number after number and getting angry responses in return.

It’s the little things that make a day, or an hour or a minute, just a little bit more special.

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The H Cafe

The H Cafe is a small place, sitting right on a busy, noisy street. It’s a main thoroughfare between one part of the city and the other, and the sound of cars, trucks, ambulances and motorcycles is constant. There is also a cake store on the corner next to the H, that doubles as a plain bakery and cafe. It could be said, by some people, that the H Cafe is not in a prime location.

But it’s never empty. The waiting-staff don’t wear uniforms. Not even t-shirts with the H’s cat logo. The only way you’d know who your waiter or waitress was, would be because they came to you. And they do. They’re kind, sweet, funny and patient. They don’t get mad if you order a coffee and nothing else. They don’t bug you when it takes you a long time to order. Best of all, they don’t seem like they’re suffering, and that’s a good thing to see. They look, rather, like they happen to be asking people what they’d like to eat. When they aren’t needed, they stand around the register and talk to each other, laughing charmingly, but always with an eye out. If a hand pops up or a head turns their way, they’ll be there in a flash, still grinning.

How, you might ask, does it manage to have clients at all hours on such a busy and noisy street? The H has cleverly made up for its location by simply refusing to admit to it. The outdoor seating area is raised on a wooden platform, and is bordered on three side by greenery. The lamps that sit on the platform, entwined in the bushes, look like they were taken straight out of London in the 1920s. They’re picturesque, yet simple. The tables are wooden and often wobbly, but the chairs are comfy enough and you’re never in the sun or rain. During the summer, plain white fabric umbrellas rear their heads and give a pleasant tent-like quality to the place, while in winter the area is surrounded by glass and feels like a cozy, warm fish-tank.

The menu is small but with wide variety, the coffee is superb and the atmosphere lovely. It’s the only place in which I’m ever recognized and acknowledged as a regular customer. The H Cafe is a diamond in the rough.

People Are People Everywhere

There isn’t a truer sentence. Well, there are many sentences that are just as true or truer, I suppose, but I simply can’t think of any right now. This sentence, however, is one that is very much a motto that I must remember these days. I wander around the campus here and I meet people. I had some sort of fantasy that people in college were somehow different than people in the “real world.”

They’re not. I was sure that college was a place where people were growing up, and thus less prone to pettiness and smallness. I thought everyone would accept everyone, that there would be no cliques, that people wouldn’t judge on first appearances alone. Of course, that was the naive side of my brain that was believing all that. My cynical side, which is rather bigger, knew that college would be just as big a gathering place for those who judge other, who see themselves as being high above others, who disdain other opinions as the rest of the world. My cynical side was proved correct.

Having said that, I don’t wish you to believe that I’m suffering. The transition is hard, even though I’m still in the orientation and registration processes, but by keeping myself busy and on top of things, I manage to minimize the time in which I can feel homesick and sorry for myself.

I highly look forward to this weekend, a time which will hopefully be a little calmer. I hope that I’ll be able to resume my normal almost-every-day posting schedule then and also catch up on all the blogs I regularly read on here. I miss you all, believe me.

I apologize, as I always do, for the “diary”ishness of this entry – my only excuse is that I don’t have time to write something that requires much thought, and so instead I’m simply writing the thoughts that already occupy most of my head-space.