It was four in the morning, still dark, and Laura leaned against the counter and sighed. The coffee-maker burbled behind her, trickling the dark liquid into the clear pot – taking what seemed like forever. A watched pot never boils? Well, even if you don’t watch, they take as long as they like. She was in a sour mood.

The night shift was fine, usually. She didn’t mind starting work at eleven at night – that was when she was most awake anyway. She also didn’t mind dealing with the characters that came in and out of the all-night diner. Some were shady, scary even, but Laura treated them just as if they were a couple of middle-aged lovebirds stopping in for afternoon tea. Some of the more aggressive guys would try to hit on her, or else make fun of her relentlessly so that she’d snap at them, but Laura never caved. She was calm to such a degree that it made the thugs get bored and back off.

There were the sad people who came in, too; the prostitutes, makeup smudged, counting their earnings in a corner booth and asking for take-away pie for the kids at home; the homeless men and women who collected enough change during the day to buy a cup of bad coffee and maybe a bowl of fries; one or two crazies who wandered in and yelled about the end of the world or Jesus living inside them. Laura knew most of them, since they were regulars. The diner was the only twenty-four hour one in about a mile around. Anyone who worked or lived on the streets around it would come there instead of trekking over to the all-night Starbuck’s that was ten blocks away.

So Laura normally liked the night shift. The denizens of the darkened city and small hours of the morning were familiar to her and she wasn’t scared or judgmental of them. They were just there, and like anyone else, they needed to eat and drink.

Sometimes, though, like tonight, the familiar tired, worn out, or constantly tough faces were supplemented by others. In the big booth right in the center of the diner sat six of the rowdies, most obnoxious teenagers Laura had ever seen in her life. It was people like them that made her irritable to the point of wishing dearly to serve up coffee with spit in it.

They were obviously drunk or high, and they were laughing uproariously as one of the guys did some imitation of a comedian. Laura was rather glad they’d moved on to laughing about stupid stuff like this, because what had come before had been much worse. She already knew everything about their evening – they’d gone to Big Tod’s penthouse, and they partied there, and then they went to Shazzam, the biggest and most dangerous club in the area, where they’d partied some more, and then Trudy-O met them at the liquor store where they knew her and sold her whatever she wanted and they partied some more right there on the street until some cops came by and told them to get home or else. Instead of doing that, they’d decided they were hungry and wanted to sober up a little, so they came to the diner, where they unknowingly became the stuff of Laura’s nightmares.

Gangsters, she could handle. But these rich kids slumming it for a night? She couldn’t stand them. She knew they were just kids – probably just a few years younger than her, maybe even as little as two – but she felt that their naiveté was like a bad joke. They honestly thought they were living dangerously, taking risks, being cool. Laura could almost hear the thoughts in the heads of the other customer – thoughts of how much they’d like to teach these kids just how dangerous danger could really be, but why bother when mommy and daddy the lawyers will be swooping down on them tomorrow? No reason to create more trouble with the law than there already was.

Laura didn’t approve of harming people just because they were annoying, but she couldn’t help fantasizing about it, especially since these idiots had been mean and abrasive towards her, and she knew that she was going to get next to no tip, despite the fact that they had a big order coming. Including, of course, six coffees, and right now, followed by an audible whisper and giggle concerning white-trash waitresses.

The coffee-maker clicked off, the pot full, and Laura turned back to it. She poured the coffees, put the mugs on a tray, and carried it over to the teenagers.

“Here you go,” she smiled brightly and put the coffees down in front of each of them. She caught the guys staring down her shirt and the girls turning away from her, continuing to talk over her, as if she were invisible. No thank-yous came, but Laura smiled and told them their food would be coming out any moment now. She smiled all the way back to the coffee machine, which she refilled and started up again.

This time, she faced it. Maybe this way she wouldn’t be able to go back to the table to bring refills. No coffee boiled and brewed, no refills, right? So she stared at the machine, willing it to adhere to adage and never boil.