Please Hold, We Will Be With You Shortly

Dear Sir, Madam, Non-Binary Identifier or Automaton,

I would like to point out an apparent flaw in your system. By “you,” I refer, of course, too all companies in general, whether they are private medical practices or credit-card companies. I hope you will forgive me for lumping you all in the same group, and believe me when I say that after extensive research I have come to the conclusion that the issue at hand is relevant to each and every one of you.

It is not a very big problem, to be truthful, but I believe that you could solve it quite simply. Let me come at the matter in a roundabout fashion – please imagine yourselves using a telephone in order to reach a particular service you wish to use or inquire about. Now, think of automated recording that answers. It tells you, in some form or another, that your call is very important, but that other clients are being served at this time. It requests that you stay on the line, and promise to be wish you shortly. After some variation of this form, music begins to play.

I shudder to refer to the tinny loops of notes as “music” but I suppose that it is the best and least offensive name for the noise. In a world that has birthed string-quartets, orchestras, Bach, Beethoven, Tchaikovsky, Elvis, The Beatles, David Bowie and Pink Floyd, it is incredible that such sounds still exist outside of the endearing false notes of a beginning violinist. Furthermore, in a universe that has come to use radio waves as well as the Internet for transmitting music, it is hard for me to believe that the options for cheap, or even free, music is so hard for companies to come by.

It is my opinion, and I am sure that others will concur, that the collective “you” to whom I write, that such alienating and disturbing music is the cause of many a headache, not to mention heartaches, missed dates and other inconveniences. I will check the statistic on bleeding ears and get back to you on that when I get more information.

If you truly value your customers, will you please consider trying to play something that doesn’t loop every fifteen seconds? I can almost guarantee that your callers will be in a much better mood when one of your highly-trained service providers answer the phone, thus causing quicker and more efficient service, which would lead to more satisfied customers who would use your services more often.

As a Good Samaritan, I am not asking for any share of the extra profit.

Sincerely,

Slightly Ignorant

Sugar-Coated

Words on paper; black words on white paper, to be exact. Words, formed of letters, each individually meaningless shape coming together with others to create forms that the eye, or maybe the brain behind it, recognizes and understands. Words, meaningless things, really, when you get right down to it. Words are used to express every trite emotion in the book, every cliche of humanity. Words are nothing more than sounds rolling off the tongue, sticking between the teeth like bits of food that weren’t brushed out properly. Words are like phlegm, coming up the inner-tubing of the body and coughed out messily, loudly, sometimes violently. Words are just like any other bodily function – they serve their purpose, but they’re not to be discussed, not to be praised, not to be loved.

Of course, it isn’t so. If words are like food, they’re like the richest dessert, the most delicious cream-filled, frosted and glazed piece of chocolate cake that ever touched your pallet. If words are like bodily functions, then they’re like the satisfaction of a wide yawn, the comfort of a stretched muscle, the lulling sound of the pulse beating softly in the ears. If words are nothing more than sounds, then they’re like the sweetest music, the most poignant, the most touching of all pieces ever composed by man.

Words are never simply anything. They’re never simply, for they’re never simple. Words are mazes, sentences are labyrinths, paragraphs are cities and pages are countries – novels are entire universes, poetry galaxies.

In the wrong hands words can be dangerous. In the right ones, they can save lives. Falling from the right pens, words can change the world. Dripping from those poisonous ones they can destroy it.

Words on paper. Simply words, or rather words, complicatedly.

The Concert of My Dreams

A lot of it was a blur. Hours seemed to pass between the time spent in a strange mall, all closed up except for one store blasting out strong music, and the actual event. It was strange, the way everything lost proportion. Time either crawled or hurried past. Scenes and people and views changed in a flash. Only some moments stand out clearly in my memory… That’s how it always is in dreams, isn’t it?

But it wasn’t a dream. It was real. We got to the mall at 15:00, found the neighboring stadium and the cluster of people. It felt like coming home. They were happy, energetic, giddy with excitement. There were nerds, and girls and Goths and metal-heads. There were young boys, barely into puberty and women in their thirties, clearly original fans.  Bottles of beer, vodka and even white wine littered the ground along with what seemed to be a thousand cigarette butts. But it was the one place, the only place, in which I felt perfectly comfortable with it.

We were there for a concert, a show. The rules are different when music pumps in people’s veins and the sun burns their backs to a crisp as they wait at a gate guarded by a couple heavy-set men. The rules have to change in an environment like that – it’s inevitable. Better to throw bottles on the ground where the organizers know it’s going to happen than throwing bottles into a crowd later and injuring someone.

It seemed as if we were in and out of the mall for food and bathroom breaks a hundred times, but finally, at 16:45, we were in the crowd waiting at the entrances. It was hot, sticky, and the sun was piercing and bright. People kept whooping for no reason, getting everyone just a bit more pumped up. Sir B. F. and I played games, guessing at what this or that person was like outside of Concert-Time.

Concert-Time is a different dimension, holding a dream-like quality, and consisting of no more than twenty-four hours in which time itself seems to shrink and elongate. The sunlit hours are the longest, whereas the moment evening falls, the breezes hold sweet and short promises. Crushed in a crowd, time elongates again in the heat and airless place. But then, suddenly, time seems to jump forward – by fifteen minutes, half an hour, an hour. The opening bands are on the stage forever, and then they’re not. The stage is empty forever, and then, suddenly, gloriously, it’s not.

They came on-stage, four men in the their mid-forties, and the crowd roared. We were part of a beast, a many-headed animal that thrashed and begged and demanded to be satisfied. The moment the first note started, we began to feed. Music, loud notes one after another, lyrics yelled at the top of our voices while the men on-stage sang loudly with us, for us. The speakers, huge and foreboding when the sun was up, were now a welcome friend, giving out the drug that we needed – the music.

**

Metallica haven’t been in Israel for eleven years. Finally, on Saturday, May 22nd, they performed at the Ramat-Gan Stadium to the ecstasy of long-time and new fans alike. There were sound issues, issues that the stadium staff blamed on Metallica’s equipment. But it didn’t matter whose fault it was – only that it was fixed, and that the crowd, and I inside it, roared approval at each return of the full blast of the speakers.

There are concerts you can’t ever go to again. Concerts that you know were likely once in a lifetime opportunities. This was one of them, and I cannot express how glad I was to be there. It was a night of enchantment – a night of dreams coming true.

Forever Graveyard

In the silence of the night, the spirits emerged.

Some of the spirits were elderly men and women, and they simply sat upon their graves, unmoving. They’d had a lifetime of movement and felt they’d earned their eternal rest. Others, the younger spirits mostly, frisked about, dancing and playing with the shadows and with each other. Ghostly mothers held onto equally ghostly babies, and ghostly fathers held the hands of young and ghostly children. Some families reunited, as they did every night, at one of the picnic tables in a far corner or between the trees amidst the graves. Some old lovers replayed their quarrels and affairs, frowning and smiling accordingly.

All in perfect silence. Someone walking outside the graveyard wall wouldn’t have heard a thing besides the rustle of the leaves in the wind or the scurry of a squirrel across the grass. If someone were to look over the wall, however, things would have been different.

It was very fortunate, the spirits of the graveyard agreed again and again, that there was a wall built around this particular graveyard. It was much too high for anyone to be able to peer in, and it had no easy footholds for a determined climber to take advantage of. The few who had managed to look over – by bringing a ladder, or by standing on someone’s shoulders, say – had been in such shock that they’d either never spoken of what they’d seen or had been carted off to a small padded room somewhere if they had spoken of it.

So the spirits of the graveyard replayed their lives night after night, laughing at the same jokes and dancing the same dances, waiting for something to change. But it never did. They never got bored, though. Their concept of forever was no different than their concept of now.

The only noteworthy events were when new spirits joined the old, and when that happened it was a grand occasion for all. It made even the new spirits forget what a different, what a sad, party was being had for them the next day or the day after that.

What Happiness Is

Happiness is a feeling of contentment.
Happiness is the smell of a book.
Happiness is a fresh breeze on your face.
Happiness is the first time you see snow.
Happiness is the sound of your favorite band.
Happiness is the taste of that food you loved when you were a kid.
Happiness is interesting conversation with a friend.

Happiness can be faked.
Happiness can be denied.
Happiness can be pushed away.
Happiness can be welcomed.
Happiness can be nurtured.
Happiness can be caressed.

Happiness is the sparkle in the eye of someone who loves you.
Happiness is cuddling all through a cold night with someone who loves.
Happiness is a weekend of pure fun with someone who loves you.
Happiness is knowing you have someone who loves you.

Happiness is unique.
Happiness is individual.
Happiness is knowing all is well right now.

It occurs to me that I have written what might just constitute as cheesy Hallmark-card material. Still, to my mind it’s all true, and I had a good day yesterday and wanted to express it somehow. Even in a Hallmark way.