job

Spam [Part I]

Ladonna Trent sat staring at her computer screen, which was displaying the spam folder of her email account. There were five emails there. Four were advertising something called Rx Meds [At Your Fingertips Today!] and the other one was advertising fake watches. The emails were from a variety of names: Anibal Solomon, Rubin J. Keith, Ronda B. Clements and Ricky Charles.

The rather odd thing was that the last sender of one of the emails advertising Rx Meds seemed to be from herself. The name Ladonna Trent was neatly listed next to the subject of the email. Ladonna stared at the email a while longer, wondering what the odds of THAT happening were. She decided the odds were some big number to one. How odd that it should also happen today, of all days, her birthday.

Ladonna abruptly abandoned her computer, grabbed her coat, keys and cigarettes and dashed out the door, only remembering when she got to the end of the hallway that she should probably lock the door, especially as she actually remembered her keys this time. The door made a satisfying click when she locked it and Ladonna wondered how just a small, round, metal bar could lock a door so thoroughly. As she walked down the stairs of the building, for the elevator was broken yet again, she continued to marvel at the incident of the spam email. Why would a woman with her exact name be sending out advertisements? Actually, the advertisements probably weren’t sent by actual people, but just by some company’s computer, and the names were probably just generated randomly. Still, it was strange to see your own name advertising something like illegal medications.

As she stepped into the late morning sunlight outside her building, Ladonna wondered what she should do now that she was out. It was her birthday, after all, and she wanted to have a nice day in this city of strangers. She had just moved to the city a week before. She worked for a large company who did big and important things, though Ladonna didn’t quite care what those things were. She only cared about what she was supposed to care about – whatever her boss needed. She was one of the CEO’s secretary, which meant that she made him coffee, took his phone calls and made appointments. She never really cared what those phone calls or appointments were about. The Boss had moved here to run one of the local offices, and as she had nothing much tying her down in her old city, she came along.

The Boss had met his mistress at a café near her house, Ladonna knew, for she had made the appointment with the mistress herself, so she decided to head there for a cup of coffee and a smoke. The café was a pleasant place with little white tables out on the sidewalk for those lowlifes of the American society who still needed to puff smoke into their lungs. Ladonna didn’t really mind being one of them. She sat down at one of the tables and waited to be noticed by one of the laughing waitresses inside. Eventually one of those fresh faced young women came out, still smiling from whatever joke had been shared by her and her friends.

“Hi, would you like a menu or do you just want coffee?” She asked, her smile changing to a long practiced polite little uplifting of the corners of her lips.

“Just a coffee, thanks. And an ashtray, if you could be so kind,” replied Ladonna, imitating without realizing it the empty little smile. The waitress came back within minutes with the frothy cappuccino and a small ashtray. Ladonna thanked her with the fake smile again, and sighed with delight as she took a sip of the coffee. It was good, better than the ones she made herself at home. She took her cigarettes out of her coat pocket, shook one out of the soft pack, and lit it with the lighter that inhabited her jeans pocket perpetually. She took drags in between sips of coffee and enjoyed a moment of quiet in a public place, something she had not enjoyed for a long time. It was nice to go to a café on your own – she had always thought this, but she hadn’t gotten around to doing it in a long time. She watched the traffic flow by lazily, with the occasional halfhearted honk, for who could be rushing on a lovely sunlit morning like this? A homeless man across the street pushed his cart in a seemingly chipper way, though he was probably just rushing to the nearest soup kitchen before it closed. A woman with three blubbering children walked by, trying to wipe the nose of one, pull the other from the curb and stop the third from spitting out his food at the same time. Ladonna smiled indulgently on it all, knowing that it looked lovely to her only because she was in a good mood and thinking how nice it would be if good moods really affected the world in some way.

Her coffee and cigarette finished, she waved the waitress over, and asked for the bill. As the waitress was bringing over the bill, Ladonna noticed her name tag. It said RONDA on it. The name tickled her memory so much that when the waitress came back to take the money and her tip, Ladonna decided to ask her what her name was.

“Ronda,” She smiled and pointed at the name-tag.

“Yes, yes, but I meant what’s your full name?” Ladonna caught the look of confusion on Ronda’s face and added quickly “It’s just that you seem familiar and I was wondering if you were related to someone I know.”

“Oh, then my full name is Ronda Bantam-Clements. I got both my mom’s and my dad’s last name. Could you be related to one of them? I know my mom’s got a bunch of family she doesn’t speak to.” Ronda nattered on about her family history for a while before Ladonna cut her off, saying that she must have been mistaken and she didn’t know her after all.

Ronda Bantam Clements. Ronda B. Clements. How odd. Another of the spam emails that morning had that name listed as the sender. What a strange day this is, Ladonna thought to herself.

The discovery of Ronda B. Clements made up Ladonna’s mind. She would go and buy a lottery ticket. Who knows, she thought to herself, perhaps a coincidental day is all that’s needed to get lucky. Ladonna found a convenience store, and asked the large man behind the counter for a lottery ticket for tonight’s drawing. He looked at her strangely, as if it was a very odd request, before tearing off a ticket with numbers to be filled in and handed her a pen.

“Here, love.” The man said, revealing his strong English accent and his penchant for calling total strangers by pet names. Ladonna filled out the lottery ticket, thanked the man and was about to leave when she heard the tune of the beginning of the noon newscast come on the television across the counter. She hadn’t even opened her newspaper that morning, so she paused and looked at the off-color screen to listen to the five minute news edition.

“It’s twelve o’clock, and I’m John Irving with the news. Three people died and a fourth was severely injured last night in an accident involving a tractor. The details of the incident haven’t yet been released, but Ricky Charles, the sole survivor, exclusively told our reporters that the incident revolved around a drug induced cult act. More details will be released later.

In other news, ‘Cereals are in danger’ says specialist…”

Ladonna didn’t want to hear any more. She walked briskly away from the shop, shaking her head and trying to understand what was happening to make today so strange. Ricky Charles, the sole survivor of whatever freak accident happened with that tractor, was another of the names on Ladonna’s spam emails that morning, and Ladonna was getting uncomfortably aware that something strange was going on today. Something she could not explain, something she did not even know how to describe. After all, it might just be a very odd coincidence. But what are the odds of finding your own name on a spam email, finding another spam-sender serving you coffee and discovering a third as a name on the news? Something about today is definitely off, Ladonna decided.

Molly, Gas-Station Attendant

Molly blinked, sleepy eyes feeling slow and sticky, and tried to stifle a yawn. Failing utterly, she tried to hide the yawn behind her hand. It had been a long night, and Molly’s shift wasn’t quite over yet.

She silently cursed Thom, her boss, with the most colorful language she knew. He had convinced her to work the night shift a month back or so, promising that she would find the slight pay-raise well worth it. Oh, what a gullible fool I am, she thought.

A car pulled up to the self service lane. Molly sighed. Almost no one used the full service gas lane anymore. It made the night shift even worse – it was bad enough to be bored during the day with only a few cars to deal with every hour. During the day, at least, there were other workers around. The night shift was manned by one worker only.

Molly looked at her watch. 4AM. Two more hours to go. She cast a shift look around, and seeing that no one was there – the car had driven away from the other lane already – she plopped herself down on the curb and produced a book from her uniform’s back pocket. It was a cheap paperback romance novel, the kind that cost $4 if you bought it new.

Molly had been purchasing another of these books every day for the past month for 99 cents at the used book stall near her dad’s apartment. These books were what saved her from falling asleep on her feet, much like a horse, during the long, boring night shifts.

She opened the book at the page she’d folded down earlier and scowled. She’d finished about three-quarters of the book already. Damn, she though, I’ll finish it in less than an hour and then what will I do for the rest of my shift? Well, she resigned herself, I’ll figure that out in an hour, I guess.

An hour later, after quite a few jumps to her feet so she could look busy to the drivers pulling up, Molly closed the book with a guilty, girlie sigh. Rudolph had won Cathy over and Cathy understood just how wrong Patrick had been for her. All was right with the mushy, romantic world of Cathy Learns to Love.

Molly loved these novels. She loved the simplicity of the stories and the good feeling they left her with when she finished reading them. As a literature major at her local community college, she also felt a bit ashamed for loving the cheap romances, but not enough to give up her nightly saviors.

Molly still had fifty-eight minutes before she could walk the mile to her father’s apartment and sleep for a few hours before running to her classes. She sat with arms propped on her knees and chin leaning on her hands and let her thoughts wander.

Hopefully she’d be able to convince her boss to give her at least a couple day shifts a week. He was nice, in a gruff sort of way, and would probably agree if she begged him or pestered him enough.

Classes were still as interesting as they’d been in her first year – Molly was happy about that. She only had this ear and a summer term left and then she would officially complete her BA and then, hopefully, she’d get into publishing and do something with it.

Simon, her dad’s dog, was sick. The poor old mutt was 13 years old, and Molly knew he wouldn’t last much longer. It broke her heart to think that when she moved away after finishing her degree her dad wouldn’t een have Simon to keep him company.

Maybe I’ll get Dad a puppy as a gift before I move away, she mused. I think that’s a good idea.

Molly looked at her watch again. 5:04AM. Damn, she cursed, in the books people always get lost in thoughts for hours. With me? Two minutes.

She got up, stretched, and stuck her book back in her back pocket. The pocket was a perfect size for a small paperback book, and it made the whole uniform worth its baggy ugliness.

Looking around, Molly decided that she could risk going over to the Quick-Stop across the street for a couple minutes – there hadn’t been a car in the station for ten minutes straight.

Molly looked up and down the empty road and seeing no cars, crossed it rather slower than necessary. She laughed at herself inwardly. Crossing the street slowly wouldn’t really pass the time.

She pushed the door of the Quick-Stop open, and was greeted by a warm gust of air. It’s not fair that they have heating here, she fumed silently. Still, the warm air was soothing to her chilled face and hands. She was tempted to stay there until her shift ended, but knew it was no good. A car would probably come just when she wasn’t looking, and then she ran the risk of getting in trouble with Thom if he found out she hadn’t been there when needed.

Molly looked at the rows of snacks and chocolate bars on her right. She selected a box of cookies to take home to her father, who had a sweet tooth, and a small bag of potato-chips she could munch on back at the gas station.

She took her snacks to the cashier that sat at the back of the store. As she put the things down on the counter, the cashier looked up, and Molly couldn’t help but blink. My, my, she thought, here’s a real sweet!

The cashier was in his mid-twenties, with a shock of black curls that managed to fall to his shoulders without looking messy. His eyes, a deep chocolate brown, reminded her of a cat’s for some reason. He was clean-shaven, with slightly rounded cheeks and lips that were just a bit on the full side.

Molly had one wild moment in which she envisioned herself the heroine of one of her romance novels. The scene was set: her working at the gas station every night and stopping in at the Quick-Stop every hour to flirt with this young man who would, of course, ardently return her passions and pine for her until one night he’d reveal that he was actually an heir to a fortune and would whisk her away to Paris on a private jet, where they’d spend the rest of their days living in modesty and donation their fortune to the poor.

“That’ll be six bucks,” a nasal voice, slightly too high to be appealing, emerged from the man’s lips. Molly’s dream burst as she handed over the cash and headed out the door of the Quick-Stop.

She smiled with amusement as she crossed the road back to the station. A car was just pulling up to the full-service lane when she got there. As she filled the tank, she couldn’t help but giggle a little, earning an odd stare from the driver. Molly, Gas-Station Attendant, Learns to Love indeed, she thought to herself. As if.

Molly – UNFINISHED!

Molly blinked, sleepy eyes feeling slow and sticky, and tried to stifle a yawn. Failing utterly, she tried to hide the yawn behind her hand. It had been a long night, and Molly’s shift wasn’t quite over yet.

She silently cursed Thom, her boss, with the most colorful language she knew. He had convinced her to work the night shift a month back or so, promising that she would find the slight pay-raise well worth it. Oh, what a gullible fool I am, she thought.

A car pulled up to the self service lane. Molly sighed. Almost no one used the full service gas lane anymore. It made the night shift even worse – it was bad enough to be bored during the day with only a few cars to deal with every hour. During the day, at least, there were other workers around. The night shift was manned by one worker only.

Molly looked at her watch. 4AM. Two more hours to go. She cast a shift look around, and seeing that no one was there – the car had driven away from the other lane already – she plopped herself down on the curb and produced a book from her uniform’s back pocket. It was a cheap paperback romance novel, the kind that cost $4 if you bought it new.

Molly had been purchasing another of these boks every day for the past month for 99 cents at the used book stall near her dad’s apartment. These books were what saved her from falling asleep on her feet, much like a horse, during the long, boring night shifts.

She opened the book at the page she’d folded down earlier and scowled. She’d finished about three-quarters of the book already. Damn, she though, I’ll finish it in less than an hour and then what will I do for the rest of my shift? Well, she resigned herself, I’ll figure that out in an hour, I guess.

An hour later, after quite a few jumps to her feet so she could look busy to the drivers pulling up, Molly closed the book with a guilty, girly sigh. Rudolph had won Cathy over and Cathy understood just how wrong Patrick had been for her. All was right with the mushy, romantic world of “Cathy Learns to Love.”

Molly loved these novels. She loved the simplicity of the stories and the good feeling they left her with when she finished reading them. As a literature major at her local community college, she also felt a bit ashamed for loving the cheap romances, but not enough to give up her nightly saviors.

OK, I literally just ran out of time to type the rest of what I wrote up. Tomorrow I’ll post the full thing, but I thought you might enjoy the beginning meanwhile.

Sunday-Monday-Blah-Blah-Blah

Think of everything Monday represents for you: the beginning of the week, errands, traffic, going back to work, the end of the weekend, Garfield hates it too, MISERY. Yes, that’s what most people feel about Mondays. Now, picture that for a moment in your mind. And now, transfer it all to SUNDAY.

Yes, in Israel Sunday is the first day of the week. Mondays are just another day, just one step closer to Friday and Saturday. Sundays are our first days, and I can only imagine how weird that is to anyone who lives anywhere else. Sundays for most of you mean another day of rest, a day to sleep in, a day where everything is shut down, a day when there’s no mail! But here? Nope! Here, Sundays are the dreaded first day and Saturdays are the blissful weekend.

I mention this because I know I’m going to find it extremely odd to move and live somewhere where Sundays are another day off. Which makes me wonder about our definitions for things- just because Sundays are defined here as the first day of the week, that’s what’s going to be embedded in my brain forever. The rest of the world sees Sunday as the weekend but I’ll forever have this small part of my mind thinking that Sunday is the dreaded beginning of another work week.

Forgive my rambling and pointless post, but excitement for the coming-leave-taking on April ninth is addling my brain – especially now that I got accepted to Sarah Lawrence. I’m not gloating, really I’m not!

Distraction

A buzzing drone in my ear, I struggled to open my mouth in anything other than a pointless flapping and ranting of facts and figures. As my mind struggled to stay with the task of solving problems, complaints and mistakes, my fingers itched to be of use, and dragged my mind elsewhere, time after time.
It was hard to believe that the despair that had overtaken my mind and emotion just hours earlier seemed to have dissipated and dissolved under those same itching fingers, those same thoughts that were causing my mind to wander and my mouth to smile more often than not. The feeling of my fingers flying across the small pages in those precious few minutes between the chattering of voices in my ear – ah! The best feeling in the world, to be for once creating instead of venting, making up instead of putting down facts.
The ink flowing from the pen seemed to give birth to new ideas and characters with every twitch of my fingers, clutching the pen so tightly that my arm began to ache before long. My mind flowed with names, situations, ideas, friendships, worlds – all so far and free from my own that they made me dizzy just to think about them and the control and power my make-believing mind would have on them.
The hours passed quicker than they ever had before – even when I could not write for an hour or two at a time, my brain never ceased to create and invent and add flourishes to the characters and their unique traits and situations. It was the best distraction, and I’m not minded to forget it any time soon.

Fatigue and Mental Health Days

Even people who love their jobs totally and unreservedly must have days where they’re weary to the bone and need to rest. It might come on by a soar throat and an aching head, it might come on by a long period of time without a proper vacation, or it may come out of nowhere or out of some irrational, emotional state.

Whatever it may be, sometimes you just need to take a day off. A day during which you let yourself sleep late, let yourself forget about the cares and worries of responsibility, let yourself be completely idle and enjoy every minute of it.

Well, you SHOULD be able to let yourself do all that. I, for some odd reason, have a fixation over this issue. I feel like if I’m not actually sick, fever and all, then it’s wrong for me to take a day off. I did take a day off today, and I did come home early from work yesterday, and I did have a soar throat and a tiny bit of a fever last night – and yet, I wasn’t truly ill, and I spent half the day feeling guilty about not having gone to work.

Uh-oh. I feel a workaholic in the making. Better nip this urge in the bud before it’s too late!

Joys of the Job

There are times in your life,
When you reflect on your job,
And you check if you like it,
If you grin or you sob.

For although all work pays,
And of course pay it must,
There are always those days,
Where you’d like just to just –

Just to say “screw you, work!”
And to walk out and quit,
With a flurry of spirit
And complete lack of wit.

But even when it’s nice,
When you can stand it and grin,
There are always those dunces
Who must make a din.

For I’m innocently working,
Reassuring the upset,
I’m being so dilligant!
But what do I get?

Music blares out,
And I yell “Turn it off!”
But the answer, of course,
Was a smirk and a scoff.

“I can’t hear the clients!”
I angrily point out,
But my Israeli coworkers,
Hardly notice my pout.

For who cares of the work,
When there’s horrid music to be played?
And who cares if the clients
Are then a bit delayed?

I suppose this must mean
That my job is okay,
For I actually care
About the clients each day.

Tha Language Barrier

Every country on earth has minorities. In every country there are people who don’t know the language well, who are living where they are because of necessity or family connections or a job. People don’t appreciate just how hard it is to live somewhere and not know the language. Working at the credit card company, I’ve found just how easily affection springs up whenever someone hears someone speaking their own language. For one, there are a lot of Russian speakers at work, and they’re almost always to be found during their breaks to be speaking with each other in Russian, even though all of them speak perfect Hebrew. But it’s irresistible to speak your home language while around others who know it.

Another example of this is how English-speaking clients react when they find out I can speak English. My bosses recently realized that I’m American and have since been foisting every English speaking client they can upon me. I don’t really mind though, because the rush of gratitude I can hear in these clients voices at being addressed in soft English, rather than garish and barking Hebrew, is a reward unto itself.

This raises a common question though – if you’ve moved to a country and are living there permanently, isn’t it part of your responsibility to learn the language? Or should you be allowed to expect that you’ll always find someone who speaks your language to help translate things for you?

Paranoid Much?

I haven’t written about my clients before – both because they’re not always very interesting and because I’m not technically supposed to. I work for a credit card company, so I get to talk to just about every sort of person you could imagine: Smart, dumb, confused, annoyed, happy, thankful, nice, sweet, appreciative, secretive, and a hundred other moods and traits. It’s interesting to hear the different people and the different voices, and it’s interesting to see how differently people act with their money.

Today, however, I actually have an interesting story about a client, a specific one. The call started out nice and polite – he wanted to know his credit limit and what money will be coming out of his bank account. He was very sweet, talking to me a bit about where our company is in the country and making sure we were away from any danger [Israel is in a “situation” right now.] Then, somehow, slowly but surely, he started telling me about problems he had with banks in the past.

I thought, at first, that he was just a rambler – there are some people like that, who are lonely or bored and take the opportunity to get some conversation into their day when they call us. Soon, though, he started telling me, in a calm voice, about how his phones are tapped, how he’s followed everywhere, how his mail is examined and stopped, how he’s been cheated in place after place.

Eventually, he made me understand that the sole reason for his telling me all this was because he knows our calls are monitered and recorded for future reference if needed, and he told me he planned to use the calls he makes to us in court – to prove… something or other. I really have no idea. It was rather creepy though – the man sounded so sane and on top of things, and then I felt, as the call progressed, that there was something seriously wrong here.

But who knows, right? Maybe in six months there will be a big story in the paper about this man. You never know I suppose.

Time Flies When… What?

Some days seem to rush past in a whirl. Mostly, days like that are full of action, of activities, of something fun and exciting that slips through your fingers, hardly giving you a chance to appreciate it. Days that pass quickly usually fit neatly into the pattern of “time flies when you’re having fun.” Usually, the days that are like this are days that you wish you could lengthen, days that you don’t want to finish, days where you go to bed at night with a bitter-sweet sadness of parting.

Some days, though, pass quickly for no reason at all. Those are the weird ones. They’re days of routine, of everything being normal, or mostly normal. Days where you wake up, tired, and go to work as always, days where there’s nothing new, nothing to anticipate, nothing to look forward to particularly. Just normal, everyday sort of days. When a day like that passes quickly, you just feel a bit bewildered by it, not really sure what was different about today that made it so quick.

I had a day like that today. It was odd, but there is something rather nice to knowing that you passed the day only half-aware of the passing of time and that you find yourself ready, at the end of the odd day, to curl up into bed and sleep as deeply as you can.